SERVICE TERMS & POLICIES

At Sandy Pawz MLB, LLC, my goal is to provide safe, reliable, and personalized care while making sure both you and your pet know what to expect.

Please review the policies below before requesting care. The appropriate service agreement must be completed and approved before services are confirmed.

view forms

BOARDING & DAYCARE

More info

REQUIREMENTS & POLICIES
At Sandy Pawz MLB, LLC, your pet’s safety, comfort, and well-being are always my top priority. To maintain a safe, comfortable, and positive environment for every pet in my care, the following requirements apply:

Requirements

For the safety and well-being of all pets, boarding and daycare pets must:

Crate trained

House trained

Pet friendly with both cats, dogs & people

Fully vaccinated: Rabies, Bordetella, and Distemper/Parvo

No history of biting or aggression

Current on flea, tick, and heartworm prevention

Spayed or neutered

Meet & greet required prior to booking

Certain breeds or individual pets may not be accepted based on safety and household compatibility.

DROP-OFF & PICK-UP

Drop-off and pick-up times must be scheduled in advance. Any changes to the agreed schedule should be communicated as early as possible. Additional fees may apply for extended care or schedule changes as outlined in the Service Agreement.

SERVICE AGREEMENT

Payment and cancellation policies, emergency veterinary authorization, liability waivers, and additional terms and conditions are provided in the applicable Boarding & Daycare Service Agreement and must be acknowledged prior to booking.

Check-in visits provide your pet with the care, attention, and routine they need while you're away.

General Visits Include

Potty breaks
Fresh water
Feeding at scheduled mealtimes
Indoor and outdoor cleanup
Litter box scooping
Basic medication administration, if needed
Playtime, companionship & attention

Visits are completed according to the scheduled visit length and agreed-upon schedule.

Pet Requirements

Friendly with people and safe to handle

Current on required vaccinations

Current on flea/tick prevention

WALKS

Walks are offered on a limited basis and by special request only. Walks may be modified or replaced with an appropriate potty break or indoor activity when conditions are unsafe.

A meet & greet may be required prior to approval for services.

HOME ACCESS

Clients are responsible for providing safe and reliable access to the home during scheduled service times, including any necessary keys, codes, or entry instructions.

SERVICE AGREEMENT

Payment and cancellation policies, emergency veterinary authorization, liability waivers, and additional terms and conditions are provided in the applicable Check-Ins & Walks Service Agreement and must be acknowledged prior to booking.

CHECK-INS &
WALKS